Questions? Quick Answers.

Average arrival is 20 minutes for emergencies and under an hour for booked visits, with live text tracking from dispatch to doorstep.

The full Houston metro area plus Dallas and Austin corridors. Enter your ZIP when booking and we'll confirm the nearest van instantly.

An ID-holding adult must be present for lockouts and rekeys. For pre-arranged installs, a trusted contact with written permission works fine.

Yes — nights, weekends and holidays. Emergency rates are quoted before we roll, never after the door is open.

You don't pay labor — only the dispatch fee if one applied. In 20+ years that's happened fewer than a dozen times.

Every job carries a 90-day workmanship warranty plus manufacturer hardware warranties. If our fix fails, we return free.

We pick, bypass or decode first — drilling is a last resort you approve in advance. Every job is covered by our damage-free promise.

Almost always — house keys from the lock code, car keys and fobs roadside. We can also rekey so the lost key never works again.

Yes. We carry jump-start kits, manufacturer reset tools and mechanical overrides for every major smart-lock brand.